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http://elar.tsatu.edu.ua/handle/123456789/13762
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DC Field | Value | Language |
---|---|---|
dc.contributor.author | Kiurcheva, Yu. S. | - |
dc.date.accessioned | 2021-05-14T10:41:31Z | - |
dc.date.available | 2021-05-14T10:41:31Z | - |
dc.date.issued | 2020 | - |
dc.identifier.uri | http://elar.tsatu.edu.ua/handle/123456789/13762 | - |
dc.description.abstract | The hotel staff must demonstrate a positive attitude towards the client: show respect, conduct a polite conversation, in a friendly tone, without raising his voice, not show his displeasure, maintain restraint with absurd or aggressive clients, and demonstrate that they are concerned about his problem. | uk |
dc.language.iso | en | uk |
dc.publisher | ТДАТУ | uk |
dc.relation.ispartofseries | Матеріали VIII Всеукраїнської науково-технічної конференції магістрантів і студентів ТДАТУ за підсумками наукових досліджень 2020 року. Кафедра іноземної мови;С. 58-59 | - |
dc.subject | hotel employee | uk |
dc.subject | hotel staff | uk |
dc.subject | follow the rules of etiquette | uk |
dc.title | Welcoming guests as a crucial part of good hospitality service | uk |
dc.type | Working Paper | uk |
Appears in Collections: | Публікації здобувачів (бакалаврів. магістрів, аспірантів) |
Files in This Item:
File | Description | Size | Format | |
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Kiurcheva Yu. 2020.pdf | 81.2 kB | Adobe PDF | ![]() View/Open |
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